Order Follow Up or Review Booster
Installation and User Guide for Magento 1 Order Follow up or Review Booster
Table of Contents
- Installation
- Disable Compilation Mode
- Upload Package
- Clear Caches
- Configuration Settings for Follow up
- General Settings
- Follow up Email Template
- Product Review
- Rollback Plan
Installation
- Disable Compilation Mode: To check that this is disabled, go to System >Tools> Compilation. If the compiler status is 'Disabled', you are ready to go. If not, simply click the 'Disable' button on the right hand side of the screen.
- Upload Package: Upload the content of the module to your root folder. This will not overwrite the existing Magento folder or files, only the new contents will be added.
- Clear Caches: This can be done from the admin console by navigating to the cache management page (System > Cache Management), selecting all caches, clicking 'refresh' from the drop-down menu, and submitting the change.
Configuration Settings for Follow up
Go to Admin > Stores > Configuration > Scommerce Configuration > Follow up
General Settings
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Enabled – Select "Yes" or "No" to enable or disable the module.
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License Key – Please add the license for the extension which is provided in the order confirmation email. Please note license keys are site URL specific. If you require license keys for dev/staging sites then please email us at support@scommerce-mage.com.
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Email Sender – Select sender email address.
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Email Template – Select email template from drop-down if you have created your own version of Follow up email template using system > transaction email section of admin. If not selected it will use default email template provided as part of the module.
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Send Alerts (days) – Enter the number of days you want delay before sending order follow up email alert to customers after shipment.
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Admin Email Address (Bcc) – Please add email address to send Bcc email to administrator.
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Log Process – Set it to yes, if you want to see if the follow up emails are going to customers or not. Logs can be downloaded from /var/log/follow_up_email[YYYYMMDD_HHMM].log
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Follow up Email Template - Below is the template for the follow up email.
Product Review
If you have a question related to this extension please check out our FAQ Section first. If you can't find the answer you are looking for then please contact support@scommerce-mage.com.