Order Follow Up or Review Booster

Table of Contents

Disable Compilation Mode: To check that this is disabled, go to System >Tools> Compilation. If the compiler status is ‘Disabled’, you are ready to go. If not, simply click the ‘Disable’ button on the right hand side of the screen.
Upload Package: Upload the content of the module to your root folder. This will not overwrite the existing Magento folder or files, only the new contents will be added.
Clear Caches: This can be done from the admin console by navigating to the cache management page (System > Cache Management), selecting all caches, clicking ‘refresh’ from the drop-down menu, and submitting the change.

Go to Admin > Stores > Configuration > Scommerce Configuration > Follow up

Enabled – Select “Yes” or “No” to enable or disable the module.
Email Sender – Select sender email address.
Email Template – Select email template from drop-down if you have created your own version of Follow up email template using system > transaction email section of admin. If not selected it will use default email template provided as part of the module.
Send Alerts (days) – Enter the number of days you want delay before sending order follow up email alert to customers after shipment.
Admin Email Address (Bcc) – Please add email address to send Bcc email to administrator.
Log Process – Set it to yes, if you want to see if the follow up emails are going to customers or not. Logs can be downloaded from /var/log/follow_up_email[YYYYMMDD_HHMM].log

app/code/community/Scommerce/Followup
app/etc/modules/Scommerce_Followup.xml

DELETE FROM core_resource WHERE CODE=’scommerce_followup_setup’;
ALTER TABLE sales_flat_order DROP COLUMN followup_alert

Last updated 1 year ago

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